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Channel: billing error not in your favor – Consumerist
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The $49 Million Hospital Bill

A billing error at a Southern Arizona hospital left one man with a hospital bill for $49 million, according to the AP. A malfunction in new computer software occurred July 2 and affected statements for...

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Cox Sees Your Double Payment, Raises You A Double Bill

Tamera accidentally paid her $134.61 Cox Cable bill twice, but instead of refunding or acknowledging the overpayment, Cox thought it would be fun to send Tamera an extra bill for $269. If she’s lucky,...

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Comcast Makes Up Imaginary Residential Account, Harasses You To Pay For It

S. has a super-special type of Comcast business account called Teleworker Enhanced. This account allows him to have business-class Internet access in his home. The problem, as far as Comcast is...

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AT&T Says It Will Call Me Back About Bill Dispute, Sends Me To Collections...

Consumerist reader Sam says he cancelled his AT&T service on June 8. But when he got the bill a few weeks later, it hadn’t been prorated and was demanding payment for the entire month. Little did...

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Verizon FiOS Won't Stop Billing Me For Phantom Cable Boxes

Heath exchanged his two Verizon FiOS set-top boxes for two shiny new ones, but Verizon was unable to let go. They just couldn’t get the idea through their billing system that Heath has two boxes now,...

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T-Mobile Waives $1000 In Roaming Charges, Then Un-Waives Them

While visiting the Philippines with her grandson, Esther had a family emergency and needed to use her T-Mobile phone. She expected a larger than usual bill when she got home, but didn’t expect it to be...

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How Did This Retiree Get A $184K DirecTV Bill?

Most of us have been hit with an unexpectedly high cable or satellite bill, but not like this. One DirecTV customer in Ohio says that after she signed up for service from AT&T and DirecTV, she was...

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